Booking information
Which services do you offer?
We offer a 19+1+1 seater minibus with English-speaking driver-guide in Iceland. We also offer services tailor-made to your personal needs – please contact us for a quote.
How can I book your minibus?
Fill out our booking form. You can also contact us by e-mail or by phone.
If you can’t see the service that you’re looking for or you can’t get through our booking page please send us an e-mail to sales@icelandgoldencircletours.com or visit our contact page.
How can I get a quote for tailor-made services?
Please contact us directly.
How do I know that my booking is confirmed?
You received a confirmation e-mail. If you booked and you have not received a confirmation e-mail please contact us.
What about payment?
You can pay in Euros by bank transfer or in Icelandic kronas (ISK) by credit card. If you book at least 30 days prior to your arival, you need to pay a non-refundable deposit of 50%. The remaining amount has to be paid latest 30 days prior to your arrival. If you book less than 30 days prior to your arrival, you will need to pay the full amount. All payments are non-refundable and there is no refund for unused services.
Do I need to print out my confirmation?
No, you don’t need.
How far in advance can I book? Can I book last minute?
You can normally book about a year in advance. You can also book last minute – please call us.
How can I make a change to or cancel my tour?
If you need to change the date of your travel please contact us and we will do our best to rebook your minibus rental. For our cancellation policy, please see our Terms and Conditions. Any cancellation requests should be sent by e-mail; no cancellation requests will be accepted by phone.
Practical information
Pick-up and return
You will be picked up at your hotel or address in Reykjavík with your minibus – no need to change to another bus. You will also be dropped off after your tour at your hotel or address in Reykjavík. These services are included in your tour price. Please provide us with your hotel name or address when you book. You’ll be picked up at one of designated bus stops if your accommodation is in downtown Reykjavík or at your hotel if it is outside. Please be aware about traffic restrictions for buses in downtown Reykjavík when you choose your accommodation. Buses are not allowed into the following area:
Reduced mobility
None of the sights included in our scheduled tours require long or difficult walking. However, some parts at some sights (such as at Gullfoss waterfall) can be slippery or harder to negotiate, but you will always find an easily accessible place to enjoy the magnificent view.
As for our vehicles we will always do our best to accommodate our guests with reduced mobility. Please contact us for further information.
Clothing
You don’t need any special equipment for our tours: just take normal, comfortable shoes and clothes that are suitable for the current weather.
Languages
Most of our tours are guided in English. Other languages, such as French, Czech or Hungarian are also available. Are you looking for a guided tour in another language? Please contact us.
Luggage
Our buses have a luggage compartment. We have enough space for luggage for up to 19 passengers. For 13 to 19 guests by minibus we recommend to add a luggage trailer.
Meals
Our minibus rental does not include meals. However, we will always stop for enough time at a place with adequate restaurant facilities. No food or drinks should be consumed on the bus.
Currency Iceland’s currency is the Icelandic króna (ISK). See the current exchange rates at www.islandsbanki.is.In Iceland you can pay almost everywhere using your credit card. Euros are accepted at many tourist shops and restaurants.
Passport Iceland is not part of the EU but a member of the Schengen Area.
Weather What will the weather be like in Iceland? Changeable, for sure. The climate of Iceland is remarkably moderate. The average daily maximum temperature is 3°C (36 F) in January and 14 °C (58 F) in July. However, as the air is very clean, you will feel these temperatures much warmer if the sun shines and there is no wind. Some winters there is a lot of snow and sometimes there is almost no snow at all. Rain can happen at almost any time, but this is usually just some sort of light rain that most Icelanders don’t even notice. Please check the following websites before departure: www.vedur.is, www.road.is, www.safetravel.is.